FirstSource Laboratory Solutions LLP. (Analytical Services) is committed to develop and maintain a quality management system which confirms to the requirements of the latest versions of International standards ISO/IEC: 17025 : 2017 and in line to the requirements of organizations providing recognitions, certifications, accreditation in analytical testing so as to ensure compliance, accuracy and reliability of the work undertaken for customers.
Management is committed for the continuous improvement and effectiveness of the management system to address impartiality, confidentiality and consistency in its operations and adhere to the ethical and good professional practices and earn the trust and recognitions from its customers.
We achieve this by meeting the following objectives:
- Ensuring that the services offered meets the regulatory and statutory requirements through implementation of robust quality management system with data integrity and also keeping the confidentiality of the customer requirements.
- Striving towards a well organized customer feedback and complaint resolution system.
- Ensuring that our employees are skilled, knowledgeable and attributable to meet or exceed the customer satisfaction.
- Employing a systematic and innovative approach towards continuous improvement programs through defined key performance indicators.
- By practicing a detailed quality checks, assurance and audit program to ensure the reliability of our test results.
- On time test report delivery and every time.
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450+
Successfully
Completed Projects
55+
Countries
Around the World
25
Years
Of Experience